Workflows & Automation

Multi-tool automations: agents, no-code pipelines, spreadsheets plus AI, email and document workflows.

Tackling cyber threats 100 times faster using OpenAI

Outtake, an AI security company, built its platform on OpenAI's GPT-4.1 and o3 models. GPT-4.1 handles interpreting logs and alerts, while o3 reasons through complex, multi-step incidents. Its autonom…

0 views

Converting contracts into searchable data at OpenAI

OpenAI built a system that converts unstructured contracts into structured, searchable data. Using document processing, large language models, and structured output like JSON, it extracts fields such …

0 views

Enhancing support with each OpenAI interaction

OpenAI faced overwhelming support demand as ChatGPT's user base exploded. Instead of hiring proportionally, it applied its own AI across support workflows: drafting agent replies, powering self-servic…

0 views

Enabling OpenAI teams to gain insights more quickly

OpenAI's research assistant empowers teams to sift through millions of customer support tickets efficiently, uncovering insights faster and promoting a culture of curiosity across the entire organizat…

0 views

Turning inbound leads into customers at OpenAI

OpenAI applied its own AI models inside its sales organization to convert inbound leads more effectively. An internal AI assistant prioritizes promising leads, drafts personalized responses referencin…

0 views

Take your ChatGPT journey further than WhatsApp

OpenAI confirmed ChatGPT will stop working on WhatsApp after January 15, 2026. Users should link their accounts before the deadline to transfer chat history. Simply open your WhatsApp ChatGPT conversa…

0 views

A Look Inside OpenAI's Internal Data Agent

OpenAI built an internal AI data agent that turns plain-language business questions into reliable data analysis. GPT-5 handles reasoning and planning, while Codex writes and runs code to process datas…

0 views

The guiding philosophy behind the Sora feed

OpenAI's Sora app video feed is guided by three pillars: creativity, connection, and safety. Unlike feeds designed to maximize watch time, Sora aims to inspire users to create. Social features foster …

0 views

Integrating ChatGPT into GenAI.mil

OpenAI for Government has announced that a custom version of ChatGPT is being deployed on GenAI.mil, the Department of Defense's platform for AI tools. The secure, safety-focused assistant will help d…

0 views

Building prompt injection-resistant AI agents

AI agents that take real actions face unique security risks like prompt injection and social engineering. This article explains ChatGPT's defense strategy: constraining risky actions through confirmat…

0 views