OpenAI has launched GPT-5.1, an upgrade to the GPT-5 family featuring smarter, warmer AI models that feel more natural in conversation. The update also introduces expanded tone and style customization…
Omio, a travel booking platform for trains, buses, flights, and ferries, is partnering with OpenAI to transform travel planning into natural conversations. Beyond customer-facing chat experiences, Omi…
This article introduces ChatGPT, a language model designed for natural dialogue rather than single-shot commands. Its conversational format lets it answer follow-up questions, admit mistakes, challeng…
Cars24, a leading Indian used-car marketplace, deployed OpenAI-powered voice and chat agents to handle over 1 million conversation minutes monthly. The AI agents instantly follow up on inquiries, pers…
This article explains how speech-to-speech models replace traditional multi-stage voice pipelines (ASR, LLM, TTS) with a single model that processes raw audio directly, dramatically reducing latency a…
This guide explains voice agents as AI systems using speech interfaces. It covers speech recognition, understanding, and synthesis, differences from text AI, and issues like speed, context, privacy, a…
Parloa is a platform enabling large enterprises to build AI-powered voice agents for customer service using OpenAI's language models. It allows businesses to create, test, and deploy phone-based AI as…
A new generation of voice models now powers ChatGPT Voice, designed to make AI conversations feel natural rather than robotic. Unlike older text-to-speech add-ons, these models are built for conversat…