Building Enterprise Voice Agents, Part 1: Engineering Low-Latency Live Call Handling and…
Text copilots are easier, but voice agents require low latency, interruption handling, privacy controls, and compliance checks for enterprise use.
Voice Agents
How Cars24 leverages OpenAI to expand its conversations and accelerate growth
Cars24, a leading Indian used-car marketplace, deployed OpenAI-powered voice and chat agents to handle over 1 million conversation minutes monthly. The AI agents instantly follow up on inquiries, pers…
Unveiling OpenAI Presence
OpenAI Presence is an enterprise-focused AI agent platform that enables organizations to deploy trusted voice and chat agents for both customer service and internal workflows. Supporting spoken and wr…