Enhancing support with each OpenAI interaction
OpenAI faced overwhelming support demand as ChatGPT's user base exploded. Instead of hiring proportionally, it applied its own AI across support workflows: drafting agent replies, powering self-servic…
OpenAI faced overwhelming support demand as ChatGPT's user base exploded. Instead of hiring proportionally, it applied its own AI across support workflows: drafting agent replies, powering self-servic…