Enhancing support with each OpenAI interaction
OpenAI faced overwhelming support demand as ChatGPT's user base exploded. Instead of hiring proportionally, it applied its own AI across support workflows: drafting agent replies, powering self-servic…
Customer Service Automation
Unveiling OpenAI Presence
OpenAI Presence is an enterprise-focused AI agent platform that enables organizations to deploy trusted voice and chat agents for both customer service and internal workflows. Supporting spoken and wr…