Using AI in marketing, sales, support, HR, finance, education and small-business operations.
ChatGPT Work is an AI agent that goes beyond answering questions by actually completing tasks across your apps and files. Unlike traditional chatbots, it plans steps, takes action, and can stay engage…
Deutsche Telekom is reinventing itself as an AI-native telecom through a deep partnership with OpenAI. The company integrates conversational AI into customer service to resolve routine inquiries and s…
This guide presents four practical ChatGPT Work workflows for data and business analysis professionals. Learn how to use structured prompts to write root-cause briefs, draft KPI memos, scope analyses,…
This guide presents five practical ChatGPT workflows for sales reps, managers, and revenue operators: weekly pipeline briefs, five-minute meeting prep, account plans, forecast reviews, and deal diagno…
Traditional license-based ROI models fail for agentic AI, which is priced by compute and tokens rather than seats. Enterprises should measure useful work per dollar—tickets resolved, PRs merged, invoi…
Cars24, a leading Indian used-car marketplace, deployed OpenAI-powered voice and chat agents to handle over 1 million conversation minutes monthly. The AI agents instantly follow up on inquiries, pers…
OpenAI's creative team uses Codex, its AI coding agent, to build custom creative tools, accelerate ideation, and move from rough concept to working prototype in hours. By describing intent in plain la…
OpenAI has launched ChatGPT for Small Businesses, a program helping entrepreneurs build practical AI skills, automate repetitive tasks, and grow their operations. Built around three pillars—training, …
NTT DATA Group deployed ChatGPT Enterprise and Codex to roughly 9,000 employees to automate everyday tasks and speed up technical troubleshooting. The company reports incident analysis time cut to abo…
Media companies worldwide are leveraging OpenAI tools to handle time-consuming journalism tasks like summarizing public records, translating sources, and analyzing data—while journalists verify everyt…
A new OpenAI research report reveals that ChatGPT users aren't just working faster—they're taking on tasks that traditionally belonged to other roles. AI is loosening job boundaries, letting workers b…
OpenAI is offering 100,000 academic researchers free access to its most capable ChatGPT models to accelerate scientific discovery and improve collaboration. The program removes cost barriers for unive…
Avatarin, a Japanese avatar technology company, launched an AI-powered retail assistant in Yamada Denki electronics stores using OpenAI's GPT-Realtime model. The on-screen avatar provides 24/7 spoken …
New education plugins for ChatGPT Work and Codex bring lesson planning, research support, and coding practice directly into existing AI workspaces. K-12 teachers can draft outlines, quizzes, and diffe…
OpenAI and the American Psychological Association have launched a partnership to make ChatGPT safer for young users raising mental health concerns. The collaboration grounds responses in evidence-base…
Dutch insurance cooperative Univé transformed its workforce by adopting ChatGPT Enterprise across the organization. The rollout combined strong leadership commitment, responsible governance guidelines…
Zapier's enterprise marketing team uses ChatGPT Work as an everyday collaborative assistant across three core workflows: reducing drop-offs in the lead funnel by analyzing and rewriting copy, building…
OpenAI CFO Sarah Friar shares five lessons on building an AI-native finance function. Key insights include automating forecasting while keeping humans in the loop, strengthening internal controls thro…
OpenAI has begun testing advertisements inside ChatGPT's free tier, aiming to fund free access for its massive user base through ad revenue. Ads will be clearly labeled as sponsored, and OpenAI promis…
OpenAI's latest enterprise research shows a widening gap between frontier firms and laggards in AI adoption. Leading companies treat AI as a strategic priority, provide broad access and training, inte…